Privacy policy

Last updated: September 19, 2026

Mid-South Lighting operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a shopping experience (the "Services"). Mid-South Lighting is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.

We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including payment card information, payment details, transaction details, payment confirmation, and other information necessary to process your purchase.
  • Account information including your username, password, preferences, and settings.
  • Transaction information including the products you view, add to your cart, purchase, return, exchange, or cancel, as well as your past transactions.
  • Communications with us including information you provide when contacting our customer service team.
  • Device information including information about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage information including information about how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, place an order, visit or use the Services, communicate with us, or otherwise provide your personal information.
  • Automatically through the Services including from your device when you use our website or services and through cookies and similar technologies.
  • From our service providers including when we engage them to provide technology and other services on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. We use your personal information to provide the Services, process payments, fulfill orders, arrange shipping, process purchases, returns and exchanges, manage your account, provide customer support, and improve your shopping experience.
  • Marketing and Advertising. We may use your personal information for marketing and promotional purposes, including sending marketing communications and displaying advertisements for our products or services, where permitted by applicable law.
  • Security and Fraud Prevention. We use personal information to help provide a secure shopping experience, authenticate accounts, detect and investigate potentially fraudulent or unauthorized activity, and protect our Services.
  • Communicating with You. We use your personal information to provide customer support, respond to your questions, communicate with you about your orders, and maintain our business relationship with you.
  • Legal Reasons. We may use your personal information to comply with applicable laws, respond to valid legal processes, enforce our policies, and protect our rights, customers, and Services.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes subject to this Privacy Policy. Such circumstances may include:

  • Service Providers. We may share information with Shopify, vendors, and other third parties that perform services on our behalf, such as payment processing, analytics, customer support, cloud storage, fulfillment, and shipping.
  • Business and Marketing Partners. We may share information with business and marketing partners to provide marketing services and advertise our products or services, where permitted by applicable law.
  • When You Direct Us. We may disclose information when you direct, request, or otherwise consent to us sharing certain information with third parties.
  • Affiliates and Business Transactions. We may share information with affiliates or in connection with a business transaction such as a merger, acquisition, sale of assets, or bankruptcy.
  • Legal Requirements. We may disclose information when required to comply with applicable laws, legal processes, subpoenas, court orders, or other lawful requests, or to protect and defend our rights and Services.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit through the Services may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside.

To learn more about how Shopify handles personal information, you can review Shopify's privacy information and privacy portal.

Third Party Websites and Links

The Services may provide links to websites or online platforms operated by third parties.

If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms.

We are not responsible for the privacy, security, accuracy, completeness, or reliability of information provided by third-party websites or platforms.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect personal information from children under the age of majority in their applicable jurisdiction.

If you are a parent or guardian and believe that a child has provided us with personal information, please contact us using the contact information below so that we can review the request.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee perfect security.

We recommend that you do not use unsecured channels to communicate sensitive or confidential information.

How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide Services, comply with legal obligations, resolve disputes, or enforce applicable agreements and policies.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information. These rights may include:

  • Right to Access / Know. You may have the right to request access to personal information that we hold about you.
  • Right to Delete. You may have the right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have the right to request that we correct inaccurate personal information.
  • Right to Portability. You may have the right to receive a copy of certain personal information and request that it be transferred to another party where applicable.
  • Right to Opt Out. Depending on where you reside, you may have the right to opt out of certain uses or sharing of your personal information for targeted advertising or other purposes provided by applicable law.
  • Managing Communication Preferences. You may opt out of promotional emails by using the unsubscribe option included in our marketing communications. We may still send non-promotional communications relating to your orders or account.

You may exercise applicable rights by contacting us using the contact information provided below. We may need to verify your identity before processing certain requests, as permitted or required by applicable law.

Complaints

If you have concerns or complaints about how we process your personal information, please contact us using the information below.

Depending on where you live, you may also have the right to submit a complaint to your local data protection or privacy authority.

International Transfers

Your personal information may be transferred, stored, or processed outside the country where you live.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, Services, or applicable legal requirements.

When we make changes, we will post the updated Privacy Policy on this website and update the "Last updated" date at the top of this policy.

Contact

If you have any questions about our privacy practices or this Privacy Policy, please contact us: